✨ Free Shipping on Orders Over $50 ✨

Meet Katie

Hi! I'm Katie, the face behind Ice Ice Beauty. I love helping people feel confident through skincare, self-care, and beauty. Whether you're looking for personalized skincare recommendations, a virtual consultation, or handmade self-care products, I'm here to help make beauty simple, fun, and approachable.

Frequently asked questions

Are your products handmade?

Yes! All Ice Ice Beauty products are handcrafted in small batches to help ensure quality and freshness.

Are your products suitable for sensitive skin?

Our products are made with skin-loving ingredients, but everyone's skin is different. We recommend reviewing ingredient lists and performing a patch test before full use.

What scents are available?

We offer a variety of scents throughout the year. Current scent options can be found on each product page. Custom scent requests are welcome on select products.

Do you ship orders?

We currently ship throughout the United States.
Free shipping is available on orders over $50.

What is your return policy?

Due to the nature of our handmade bath, body, and lip care products, all sales are final. We cannot accept returns or exchanges. If your order arrives damaged or there is an issue with your purchase, please contact us and we'll do our best to help.

Do you offer local pickup?

If you're local to the Toledo/Sylvania area, contact us before ordering to discuss available pickup options.

Why does my product look slightly different from previous orders?

Because our products are handmade in small batches, slight variations in color, texture, or appearance may occur. These differences do not affect product quality or performance.

Where are you located?

Ice Ice Beauty is based in Sylvania, Ohio. We offer shipping throughout the United States and local pickup for customers in the Toledo/Sylvania area.

How can I contact Ice Ice Beauty?

Have a question about a product, scent, or custom order? Visit our Contact page and we'll be happy to help.

Do you offer custom orders?

Yes! We offer custom scent options on select products. If you have a special request, please contact us before placing your order.

How long will it take to receive my order?

Most orders are processed within 1–3 business days. Shipping times vary based on location and carrier.

Shipping FAQ